How by improves the hotel room service quality
Abstract: "Quality is the life," this concept has become the basic consensus of enterprises, the hotel management is the case, In the competitive market conditions, the hotel business is the key to the success or failure of the quality of services. The hotel is by virtue of the buildings, providing accommodation for the guests, and restaurants achieved operating income of tourism enterprises, Rooms in particular the Ministry of residential services provided by the hotel services is an important component of the its quality will directly affect the quality of service hotel rooms and rental rates, Therefore, the hotel management should be like protecting our own eyes, attach great importance to the Rooms Division. Based on hotel rooms and the quality of services inherent meaning, At present, Chinas hotel rooms and the quality of services such as the overall service level is not high, Higher levels of management problems and these problems to explore the causes and analysis the training and strengthening of the hotel attendants sense of service, Rooms design and improve service order and strictly implement a series of hotel rooms and increase the quality of service measures.
Key word: Hotel room；service quality；Service Management ；service levels